Questions

— FREQUENTLY ASKED QUESTIONS - CHRIST THE REDEEMER AND PAINEIRAS CORCOVADO

Prices vary depending on the chosen day and boarding point. We offer discounts for children aged 5 to 11 and for people over 60, and admission is free for children under 4. Check on the website [ CLICK HERE ].

Buy your ticket, just [ CLICK  HERE ].

If you prefer, go to one of our Official Van points:
– Praça do Lido
– Copacabana and Praça Largo do Machado (in front of the Glória Church).

For your convenience, we recommend purchasing through our website. Prices are the same as at the box office.

Come in the Official Van to visit Christ the Redeemer!
Boarding points:

SQUARE OF LARGO DO MACHADO
The boarding point is in front of the Mother Church of Nossa Senhora da Glória, near Largo do Machado metro station.

COPACABANA
The boarding point is at Praça do Lido, located between Avenues Atlântica and Nossa Senhora de Copacabana and the streets Belfort Roxo and Ronald de Carvalho.

Paineiras-Corcovado is only responsible for van transportation. Requests for exemption or any other issues related to the Tijuca National Park, please send an email to [email protected].
Our tickets for access to Christ the Redeemer are managed by ICM B10 and we do not have discounts for people with disabilities.

You can present the ticket purchased online on your mobile phone screen. Besides being more practical, you will be contributing positively to the environment. Positive impact is our legacy!

The best way to visit Christ the Redeemer and the Visitor Center is by OFFICIAL VAN.

We recommend avoiding going by car to Paineiras as we do not have parking on site, and therefore, we recommend boarding at the Copacabana and Largo do Machado points.

**Access to the Paineiras Visitor Center via Alto da Boa Vista road is closed.

Our tickets include round-trip transportation with our official vans and entry to Christ the Redeemer. The length of stay at the monument is free within the opening hours.

Visiting Corcovado and Christ the Redeemer is not considered a cultural activity as it falls under the jurisdiction of the Ministry of the Environment, which does not qualify for half-price admission, discounts, or any type of free admission to conservation units. However, we offer reduced rates for children aged 5 to 11 and for Brazilian or foreign residents over 60 years of age. Proof with identification is required on the day of the tour. Come with your family for this unforgettable experience!

No! The van route is only allowed to stop at the boarding and disembarkation points.

For the convenience and practicality of our visitors’ tour, we have 3 boarding points:

Copacabana – Located at Praça do Lido, Posto 2 on Copacabana beach;
Largo do Machado – Praça do Largo do Machado, at metro exit A;
Paineiras – At the Paineiras Visitor Center, Estr. das Paineiras, S/N – Alto da Boa Vista, Rio de Janeiro – RJ)

[ CLICK HERE ] Choose the best boarding location for this amazing tour!

Opening hours

Please note that boarding points have different hours.
Below are the hours according to our boarding points:

Copacabana – 8 am to 3:30 pm every day

Largo do Machado – 8 am to 4 pm every day

Paineiras-Corcovado Visitor Center – Every day from 7:20 am to 6 pm (last access at 5 pm)

*Hours are subject to change.

Therefore, we suggest checking the updated information [Click here].

Pets are not allowed in Paineiras and at Cristo Redentor. Only guide dogs with proof are permitted.

Around 4 PM, there is less sunlight at Alto Corcovado. However, the later you go, the more visitors there are. We recommend securing your online ticket for the first time slot at 8 AM.

We recommend that all visitors arrive 15 minutes before the scheduled time to visit Cristo Redentor. In case of unexpected delays, there is a tolerance of up to 15 minutes from the chosen time.

No, the ticket is valid for a round trip from the same embarkation point you purchased.

Now you can buy a ticket for Cristo Redentor and AquaRio (Marine Aquarium of Rio) together at a special price. [CLICK HERE ]
You don’t need to schedule both visits for the same day. Each place can take at least 1 hour and 30 minutes, and you can also purchase both tickets for the same date.
The ticket includes only the round-trip van ride from the Paineiras Corcovado Visitor Center to Cristo Redentor.

  • Wearing swimwear (bikinis, swimsuits, etc.)

  • Building fires

  • Collecting plants

  •  Feeding the animals

— CANCELLATION AND CHANGE POLICY

Paineiras-Corcovado Ticket Policy

1.PAINEIRAS WEBSITE

1.1. Cancellations:

  1. Total cancellation is allowed within 7 calendar days from the date of purchase, by requesting it via email to [email protected].
  2. Partial cancellation of a sale is not possible, even if one of the tickets has not been used.
  3. Partial cancellation of the AquaRio + Paineiras combo is not possible, even if one of the park tickets has not been used.
  4. Tickets that have already been picked up at the box office cannot be canceled, even if they have never been used.
  5. Requests that do not comply with the cancellation policy will be reviewed by the Financial Department under exceptional and justified circumstances.

1.2. Change:

  1. The customer must request the change by email to [email protected], providing the purchase details and the new desired date and time.
  2. The deadline for requesting changes for tickets purchased from 01/11/2021 is 30 days from the date of purchase, provided that there is no increase in prices during that period.
  3. Tickets purchased before that date can be changed to visit until 30/10/2021.
  4. The procedure can only be performed once.
  5. Visits related to high-season tickets can only be changed for high-season periods. This procedure also applies to low-season periods.

 

1.3. No Show:

  1. Tickets are valid for 30 days from the date of purchase. After this date, it is not possible to request changes, and the ticket will be invalidated if not used.

1.4.Pick-up at the Box Office:

  1. It is not necessary to pick up tickets at the box office. Tickets will be received in the registered email of the holder after the purchase confirmation and must be presented directly at the van embarkation.

  2. A photo identification will be required if it is necessary to pick up tickets at the box office.

2. PAINEIRAS TICKET OFFICE / INTERNAL KIOSK

2.1. Cancellations:

  1. It is possible to cancel tickets on the same day of purchase directly at the ticket office, provided that none of the tickets from the same purchase has been used.
  2. It is not possible to cancel tickets that have already been used.
  3. Requests that do not comply with the cancellation policy will be reviewed by the Financial Department under exceptional and justified circumstances.

2.2. Change:

  1. Changes to tickets purchased at the ticket office will not be allowed.
 

3. EXTERNAL KIOSKS (LOCATED AT THE AQUARIUM)

3.1. Cancellations:

  1. It is possible to cancel tickets on the same day of purchase directly at the ticket office, provided that none of the tickets from the same purchase has been used.

  2. It is not possible to cancel tickets that have already been used.

  3. Requests that do not comply with the cancellation policy will be reviewed by the Financial Department under exceptional and justified circumstances.


3.2. Change:

  1. The customer must request the change directly at the Paineiras ticket office on the desired day of the visit, presenting the identification of the ticket holder.
  2. The deadline for requesting changes is 30 days from the date of purchase, provided that there is no increase in prices during that period.
  3. The procedure can only be performed once.
  4. Visits related to high-season tickets can only be changed for high-season periods. This procedure also applies to low-season periods.
  5. It is not possible to change part of the tickets from the same sale.


3.3. No Show:

  1. Tickets from the kiosk are valid for 30 days from the date of purchase. After this date, it is not possible to request changes, and the ticket will be invalidated if not used.

4. COMBO SOLD AT THE AQUARIUM TICKET OFFICE

4.1. Cancellations:

  1. Cancellation of tickets purchased in the combo sold at the AquaRio ticket office will not be allowed.


4.2. Change:

  1. There is no defined date for the visit.

  2. The visitor can only use the voucher until the 31st day of the month.


4.3. No Show:

  1. Tickets are valid until the 31st day of the month. After this date, it is not possible to request changes, and the ticket will be invalidated if not used.


5. IMPORTANT NOTES

  • This policy is not valid for B2B sales or groups

— CONTACT US

For questions, suggestions, rescheduling, or cancellations, please send an email to:
[email protected]

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NEWSLETTER

Localizado no alto do Morro do Corcovado, o Cristo Redentor é o ícone brasileiro mais conhecida no mundo. Todos os anos, mais de 1 milhão de pessoas são levadas ao monumento pelo Consórcio Paineiras Corcovado, o único transporte oficial de vans do Parque Nacional da Tijuca.

Located at the top of Corcovado Mountain, the Christ the Redeemer is the most internationally recognized Brazilian icon. Every year, over 1 million people are brought to the monument by the Paineiras Corcovado Consortium, the only official van transport in Tijuca National Park.

Ubicado en la cima del Cerro Corcovado, el Cristo Redentor es el ícono brasileño más reconocido a nivel internacional. Cada año, más de 1 millón de personas son llevadas al monumento por el Consorcio Paineiras Corcovado, el único transporte oficial de vans en el Parque Nacional de Tijuca.

——

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Estrada das Paineiras, S/N – Rio de Janeiro – RJ – Brasil
[email protected] | +55 21 39006671
Atendimento de segunda à sexta-feira, exceto feriados, de 9h às 18h

Paineiras Road, S/N – Rio de Janeiro – RJ – Brazil
[email protected] | +55 21 39006671
Service from Monday to Friday, except holidays, from 9 am to 6 pm

Estrada das Paineiras, S/N – Rio de Janeiro – RJ – Brasil
[email protected] | +55 21 39006671
Atención de lunes a viernes, excepto días festivos, de 9 a.m. a 6 p.m.

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